Keep chargeback ratios where acquirers need them.
Chargebacks are the single biggest reason merchant accounts are closed. The scheme monitoring programmes have hard thresholds, and exceeding them is expensive. KLAUDE combines prevention tools with dispute handling so ratios stay under control.
Dispute alerts
Pre-chargeback alerts from issuers let you refund before a dispute is filed, so it never counts against your ratio.
Representment support
Evidence collection and submission for disputes worth contesting.
Root-cause analysis
Most chargebacks have a fixable cause — billing descriptors, delivery, subscription clarity. We find it.
Programme monitoring
Ongoing tracking against Visa and Mastercard thresholds with early warnings.
Related products
All productsCard acquiring
Visa, Mastercard and local card schemes through acquiring relationships matched to your business model and markets.
Learn moreGlobal payments
Accept payments from customers in Europe, the UK, North America, LATAM and APAC through one relationship.
Learn moreAlternative payment methods
Wallets, bank transfers, open banking, instalments and local methods that lift conversion in each market.
Learn more